The auto insurance claims process is easier than you think! Kemper Auto offers digital tools to allow customers to quickly upload their auto insurance claim and communicate throughout the process.
File a claim immediately online anytime from any mobile device at Kemper.com for fast and convenient service.
Before filing a claim online, make sure you have: Date and approximate time of accident, and contact and insurance information like insurance policy number, phone number, driver’s license number, and/or Vehicle Identification Number (VIN).
Save this webpage on your computer to easily access and submit your claim online!
You can chat directly with an adjuster through text messages in multiple languages. Two-way texting offers quick communication, timely updates, language preferences, and media sharing like sending photos or videos to support the claim.
When a claim is submitted, with your permission, you should receive a welcome message with the choice to opt in to two-way texting.
While texting is a convenient extra tool for communication, it doesn't necessarily replace the need for phone calls in all situations.
If you have any questions, check out our auto claim frequently asked questions here.
This material is for general informational purposes only. All statements are subject to the terms, exclusions and conditions of the applicable policy. In all instances, current policy contract language prevails.